Please Note We Using New Shipping Process Based On Weight That Will Benefit Customers. ***** Prices Everywhere are surging BUT Knotty Toys For Good Dogs is Doing Our Best to Keep Product Prices from Increasing.

Shipping Policy

Shipping Information

At Knotty Toys for Good Dogs (and Cats!), we're committed to getting your fur one's favorite toys and supplements to you quickly and safely.

Where We Ship

We currently ship to:

  • Canada
  • United States

Shipping Carriers & Methods

We use Canada Post for all shipments with carrier-calculated rates. Your shipping cost is calculated at checkout based on your location, package weight, and selected service level.

Why We Require a Phone Number

We require a phone number at checkout to ensure successful delivery of your order. Canada Post uses your phone number to:

  • Contact you about delivery updates or scheduling
  • Resolve any delivery issues quickly
  • Ensure your package reaches you without delays

Providing your phone number helps us guarantee your cat or dog gets their toys and supplements as smoothly as possible.

Packaging

We use packaging appropriate for each product type:

  • Soft mailers for toys to reduce waste and shipping costs
  • Boxes for supplements to ensure product protection

Cross-Border Shipments (US Customers)

For orders shipping to the United States, duties and taxes are calculated and collected at checkout for a smooth delivery experience with no surprise fees.

Questions?

If you have questions about shipping to your location or need assistance with your order, please contact us.